1. AI in cliniq.one
cliniq.one uses artificial intelligence to enhance — not replace — healthcare delivery. This document provides transparent disclosure about how AI is used throughout the platform.
2. What AI Does
- Medical Intake Interview — An AI chatbot conducts a structured medical interview, gathering symptoms, medical history, medications, allergies, and review of systems.
- Smart Specialty Routing — AI analyzes symptoms to recommend the appropriate medical specialty (or multiple specialties for complex cases).
- Clinical Note Generation — AI structures the patient's responses into a professional clinical document for the reviewing physician.
- Safety Verification — 19 AI-powered safety layers continuously check for drug interactions, allergy conflicts, dosage errors, and red-flag symptoms.
- Medical Spelling & Terminology — AI auto-corrects medical terms and drug names to ensure accuracy.
3. What AI Does NOT Do
- AI does not diagnose medical conditions
- AI does not prescribe medications
- AI does not make treatment decisions
- AI does not replace licensed physicians
- AI does not provide emergency medical advice
All medical decisions are made exclusively by licensed, human healthcare providers who review the AI-generated clinical notes and independently determine diagnosis and treatment.
4. AI Model Information
cliniq.one utilizes large language models (LLMs) with custom medical prompts developed by board-certified physicians. The AI operates under strict behavioral guidelines:
- Cannot be manipulated into providing diagnosis or treatment
- Enforces turn limits to prevent conversation abuse
- Detects and redirects emergency situations
- Maintains professional medical interview boundaries
- Supports bilingual operation (Arabic & English) with maintained medical accuracy
5. Human Oversight
Every AI-generated output passes through human review:
- Licensed physicians review all clinical notes before responding
- Doctors can modify, override, or reject any AI-generated content
- Platform administrators monitor AI behavior and safety metrics
- Regular audits ensure AI alignment with clinical guidelines (WHO, ACP, AAFP)
6. Patient Data & AI
Patient data shared with the AI during medical interviews is:
- Processed in real-time, session-based memory only
- Not used to train AI models
- Not stored beyond the 24-hour consultation window
- Not shared with any third parties for marketing or research
7. Limitations
AI systems have inherent limitations. Users should be aware that:
- AI may occasionally misinterpret ambiguous symptoms
- AI cannot perform physical examinations
- AI recommendations are assistive suggestions, not medical orders
- Complex or rare conditions may require additional in-person evaluation